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Tax Services Team Lead

Company: VirtualVocations
Location: Beaumont
Posted on: November 15, 2024

Job Description:

A company is looking for a Team Lead, Tax Services to coach associates and manage tax matters for customers.



Key Responsibilities

Coach and onboard new associates while resolving complex customer service issues
Collaborate with teams to ensure customer satisfaction and maintain service efficiency
Monitor team performance metrics and drive change management initiatives


Required Qualifications

4-year degree in Business Administration or related field preferred
3+ years of experience in HCM software, payroll tax, or related fields
Subject matter expertise in tax systems and processes
Experience with Salesforce.com or customer management analytical software preferred
Ability to work independently and interface with multiple departments

Keywords: VirtualVocations, Baytown , Tax Services Team Lead, Accounting, Auditing , Beaumont, Texas

Click here to apply!

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