Branch Manager
Company: Daikin Group
Location: Houston
Posted on: October 16, 2024
Job Description:
Job Category: Distribution & Branch OperationsRequisition
Number: BRANC004991Apply now
- Posted: October 11, 2024
- Full-TimeLocationsShowing 1 location344-HOUSTON CENTRAL2801 N.
LOOP WESTHOUSTON, TX 77008, USADaikin Comfort Technologies
Distribution, Inc. is seeking a professional, skilled individual
for our HVAC Branch Manager position for our branch operations
group located at our Houston, TX branch. The Branch Manager
oversees the branch's operations and staff with accountability for
sales (Why work with us?
- Benefits are effective on day one for all full-time direct
hires.
- Training programs are available to help guide team members and
develop new skills.
- Growth Opportunities - there are immense opportunities to grow
your career.Responsibilities:
- Manage and oversee the day-to-day operations of the branch
including staffing and ensure successful and timely completion of
assigned duties of all personnel. Review and approve hours worked
and PTO using Kronos.
- Conduct periodic audits to ensure work is compliant with the
established protocols and processes and objectives - meeting
customer and branch expectations.
- Maintain sales - review/edit, credits, negative inventory,
damage inventory and cash reconciliations. Communicate regularly
with branch customer base to establish and maintain strong
relationships. Enter all sales calls in CRM.
- Responsible for building and maintaining morale in the branch
by demonstrating leadership qualities and setting an example for
staff, promoting teamwork both within the branch, local team and
within the region.
- Effectively coach, counsel, and hold employees accountable.
Collaborate with Human Resources regarding disciplinary
actions.
- Develop plans for increased branch profitability/productivity
and drive continuous improvement processes.
- Process purchase orders, research low stock and receivables and
process branch payables, audit cash drawers and truck metrics.
Remain current with warranty processing and follow up quickly on
rejections.
- Oversee all aspects of profit center (operations, sales, admin,
etc.) working closely with Credit Department at Corporate to
determine appropriate credit level and resolve any credit
issues.
- Stay current with cycle counts and keep dead stock at a
minimum.
- Maintain ample levels of inventory to meet delivery and service
expectations of all branch customers.
- Review P&L; hold safety meetings, security reports and
maintain facility.
- Complete all tasks on the Branch Manager's monthly/daily
checklist and act as a safety leader. Conduct weekly safety
committee meetings.
- Oversee branch and warehouse appearance, housekeeping,
maintenance, and repair.
- Provide Regional Operations Manager (ROM) any requested branch
specific information/reports and provide vital information in a
timely manner.
- Maintain a 93%, or higher, audit score.
- Conduct mid-year and annual performance appraisals for all
direct reports through the online Performance Engagement
platform.
- May work outside regular working hours in case of emergencies
within the branch as required.
- Participate in additional activities as requested.Knowledge &
Skills:
- Knowledge of warehouse/inventory management and material
handling equipment such as forklifts.
- HVAC knowledge strongly preferred; or ability to quickly learn
HVAC products/parts.
- Proven customer service experience with high level of customer
satisfaction.
- Proven leadership, coaching/mentoring and team-oriented mindset
along with effective delegation of duties.
- Effective verbal and written communication skills and
interpersonal skills.
- Strong organizational and time management skills.
- High level of attention to detail and compliance and results
driven.
- Excellent problem-solving skills, with ability to apply sound
judgment.
- Ability to build and maintain positive relationships with
customers, vendors, and employees.
- Experience leading a team of employees towards a common
goal.
- Ability to apply good judgement and decision-making skills
including strong work ethics and integrity.
- Working knowledge of MS Office Suite (Excel, Outlook, Word and
PowerPoint).
- Working knowledge of CRM & Mincron or similar applications is
preferred.Experience:
- 1 year in a leadership/supervisory role.
- Experience in HVAC wholesale industry strongly
preferred.Education:
- High School diploma or GED equivalent.
- College degree strongly preferred.Physical Requirements/Work
Environment:
- Must be able to perform essential responsibilities with or
without reasonable accommodations.Qualified Applicants must be
legally authorized for employment in the United States. Qualified
applicants will not require employer sponsored work authorization
now or in the future for employment in the United States.The
Company provides equal employment opportunity to all employees and
applicants regardless of a person's race, color, religion
(including religious dress or grooming practices), creed, national
origin (including language use restrictions), citizenship, uniform
service member or veteran status, ancestry, disability, physical or
mental disability (including HIV/AIDS), medical condition
(including cancer and genetic characteristics), genetic
information, request for protected leave, marital status, sex,
pregnancy, age (over 40), sexual orientation, gender, gender
identity or expression, political affiliation, or any other
characteristic protected by law. The Company will comply with all
federal and state regulations and statutes pertaining to
individuals with disabilities.
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Keywords: Daikin Group, Baytown , Branch Manager, Executive , Houston, Texas
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