Head of Warranty and Project Management

Company: Sulzer USA Inc.
Location: Houston
Posted on: October 18, 2024

Job Description:

Head of Warranty and Project Management - Full Time - Houston (TX), United States Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society. We are looking for a Head of Warranty and Project Management to join our Energy team in United States. Your main tasks and responsibilities: Manages all projects for SPUSA Drives synergies between SPUSA and other Sulzer entities to maximize the benefits of a Global Virtual Factory environment. Streamlines PM processes to maximize efficiency and reduce cost.Performs supervisory function in SPUSA PM/Warranty department, including hiring, disciplining and performance reviews Make sure order entry, initial project set up & hand-over with all contributing entities are performed on time and in quality Drive project execution byExecuting any scope under SPUSA direct responsibility such as engineering, PO placement/follow up and logisticsIssuing Inter-Company (I/C) PO's, coordinating, and resolving I/C issuesIssuing invoices and drive cash collectionPartnering with I/C entities and legal/commercial to resolve customer claims and disputesOverall accountability for all warranty issues starting from claim notification until closure and lesson learned by partnering with key involved functions (PM, engineering, procurement, operations, legal/commercial, services)Overall accountability for all warranty project deliverables including but not limited to hardware, financial and commercial outputs, dispute management, customer satisfaction and on time deliveryOverall accountability for effective warranty project cost and where possible recovery of costs/income leading to profitabilityProvides counsel to Project Management offices on key negotiations with SPUSA customers; directly leads discussion and negotiation of large claims / commercial settlementsProvides accurate financial forecast (sales, cash) from I/C Sulzer entities, assess risks and opportunities and drive achievement of SPUSA financial targetsParticipates in project reviews. Act as the Senior Sponsor/Reviewer for large/complex projects as necessary.As a senior member of the PM leadership team, drives assigned global initiatives working closely with other regions and HQ to standardize procedures, harmonize tools and drive a Project-focused organizationDevelop and maintain KPIs (Key Performance Indicators) to track project execution both for local and global reporting and project control purposesProject ManagementActs as leader of Process Improvement Team and initiates cross-functional process improvements for all facets of New Equipment project execution including lesson learned and feedback to Sales & Tendering. Drive continuous improvement and work with SPUSA management team to develop policies and procedures in support of the attainment of key project and warranty targets through disciplined and organized working practices To succeed in this role, you will need: Bachelor's Degree in Engineering, or closely related field, or equivalent education and experience combined is required.8 years' technical pump and pumping system knowledge preferredStrong Negotiating skillsStrong knowledge of accounting principlesStrong problem solving skillsStrong computer skills in use of WINDOWS/WORD/EXCEL/POWERPOINT/OUTLOOKStrong time management and project management skillStrong written and oral communication skillGood presentation skills preferredSpanish Preffered What we offer you: Paid time off and 12 company-paid holidays, plus paid time off to volunteer401(k) plan with a 6% company match Comprehensive benefits program that includes medical, dental, vision, life, and short-term and long-term disabilityMotivating wellness program Employee assistance program Service awards at 5 yearsPaid paternal leave Gym reimbursementHealth savings account with employer matching No visa or work permit support can be provided for this role. Do you have a question about the role? Reach out to Silvia Mendoza, Senior HR Generalist at Silvia.Mendoza@sulzer.com or Hiring Manager - Ruben Villalaz, Managing Director and Head of Sales. Our team is looking forward hearing from you! Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States. PI59100c9a7900-25660-35814475

Keywords: Sulzer USA Inc., Baytown , Head of Warranty and Project Management, Executive , Houston, Texas