Community Director
Company: LURIN Management Services LLC
Location: Houston
Posted on: October 24, 2024
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Job Description:
Description:Job Overview:The Community Director is responsible
for the successful day-to-day financial, administrative, sales,
marketing, and maintenance operations of the community while
ensuring company standards are achieved and excellent customer
service is delivered. The Community Director directly supervises
the onsite staff and facilitates the successful management of the
property. Exhibits strong commitment to the service needs of the
internal and external customer. Represents the company in a
professional and courteous manner.Key Responsibilities:Prepare and
implement a marketing plan for the community each month.Develop and
implement resident retention, marketing, and advertising
programs.Responsible to show and lease apartments, review and
complete all leasing applications and documents. Prioritize,
assign, and monitor daily activities of staff including leasing,
marketing, make-ready, maintenance and construction projects.
Responsible for maintaining budgeted occupancy levels at approved
rental rates.Conduct training, coaching, and disciplinary action,
as needed, per standards of the company.Complete performance
reviews as scheduled.Create an atmosphere of cooperation,
enthusiasm, service urgency, teamwork, customer satisfaction, and
professionalism among team members.Supervise management of
inventory system in conjunction with maintenance supplies and
personnel.Responsible for achieving the highest possible Net
Operating Income (NOI) through effective cost control and
maximizing revenue.Prepare and monitors operating budget, and
reports on status of property/properties such as variance and
occupancy reports.Collect specified rents and fees, pursues
delinquent balances, and processes evictions according to
policy.Maintain a budget control log and reviews financial
statements, helps prepare monthly progress reports.Follow the Fair
Housing Act always.Ensure all invoices are processed and sent to
corporate on a daily/weekly basis per company standards.Recruit,
hire, train, coach, mentor, develop and supervise team members and
ensures members meet their goals and performance
standards.Responsible for maintaining all data in OneSite and
following policies for record keeping and files on-site.Supervise
maintenance of buildings and grounds. Walking property/properties
with maintenance team member(s) to inspect for any known
life-safety hazard at the site. Ensuring that such work is noted
into a work order to be completed.Supervise and approves all work
performed at the site by outside contractors.Attend to resident
issues and needs, including neighbor disputes, renewals,
maintenance issues, and all matters relating to the
residents.Responsible for establishing the work schedule of
maintenance staff in coordination with Lead Maintenance.Participate
in after hours and emergency response.Ensure that maintenance
performs and completes Preventive Maintenance Report quarterly on
all units, leasing office, laundry facility, etc.The job
description is not an all-inclusive list of functions and tasks.
Job functions may be added, deleted, or modified at any time by the
company without prior verbal or written
notification.Requirements:Qualifications:Bachelor's degree
preferred.Certified Apartment Manager (CAM) preferred.Minimum of
three to five years prior property management experience.Working
knowledge of Onesite or property management
software.Competencies:Positive, motivating, and team-oriented
attitude. Recognizes and reinforces developmental efforts,
progress, and improvements. Ability to thrive in a fast-paced,
competitive environment. Sets priorities with an appropriate sense
of what is most important and plans with an appropriate and
realistic sense of time demand involved. Ability to work weekends,
and overtime when approved.High degree of professionalism and
demeanor, with an ability to keep matters confidential.A strong
emphasis on customer service in every action on the job and help
instill this value in team members.Must be detail-oriented with
excellent communication and listening skills.Salary:
$80,000-$85,000 annually The expected base salary for this position
ranges from $80,000 to $85,000 annually. The actual base salary
will be determined on an individualized basis taking into account a
wide range of factors including, but not limited to, relevant
skills, experience, education, and, where applicable, licenses or
certifications held. In addition to base salary and a competitive
benefits package, this position may be eligible for additional
types of compensation including discretionary bonuses.At Steward +
Helm, we believe in supporting our team members with a
comprehensive benefits package that promotes health, well-being,
and work-life balance. Here's what you can expect:Medical, Dental,
and Vision Insurance: Comprehensive coverage to keep you and your
family healthy.401(k) Plan: Competitive company match to help you
plan for your future.Paid Time Off (PTO): Enjoy 22 days of PTO
annually to recharge and take care of personal matters.Paid
Holidays: 14 paid holidays throughout the year to celebrate and
relax.Competitive Market Pay: We offer competitive salaries to
ensure that your compensation reflects your skills and
experience.Join us and experience a work environment that values
and invests in its people!PI4e9f82419d2c-25660-35869331
Keywords: LURIN Management Services LLC, Baytown , Community Director, Executive , Houston, Texas
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