Community Director
Company: Lurin Management Services LLC
Location: Houston
Posted on: October 24, 2024
Job Description:
Description:Job Overview:The Community Director is responsible
for the successful day-to-day financial, administrative, sales,
marketing, and maintenance operations of the community while
ensuring company standards are achieved and excellent customer
service is delivered. The Community Director directly supervises
the onsite staff and facilitates the successful management of the
property. Exhibits strong commitment to the service needs of the
internal and external customer. Represents the company in a
professional and courteous manner.
Key Responsibilities:
- Prepare and implement a marketing plan for the community each
month.
- Develop and implement resident retention, marketing, and
advertising programs.
- Responsible to show and lease apartments, review and complete
all leasing applications and documents.
- Prioritize, assign, and monitor daily activities of staff
including leasing, marketing, make-ready, maintenance and
construction projects.
- Responsible for maintaining budgeted occupancy levels at
approved rental rates.
- Conduct training, coaching, and disciplinary action, as needed,
per standards of the company.
- Complete performance reviews as scheduled.
- Create an atmosphere of cooperation, enthusiasm, service
urgency, teamwork, customer satisfaction, and professionalism among
team members.
- Supervise management of inventory system in conjunction with
maintenance supplies and personnel.
- Responsible for achieving the highest possible Net Operating
Income (NOI) through effective cost control and maximizing
revenue.
- Prepare and monitors operating budget, and reports on status of
property/properties such as variance and occupancy reports.
- Collect specified rents and fees, pursues delinquent balances,
and processes evictions according to policy.
- Maintain a budget control log and reviews financial statements,
helps prepare monthly progress reports.
- Follow the Fair Housing Act always.
- Ensure all invoices are processed and sent to corporate on a
daily/weekly basis per company standards.
- Recruit, hire, train, coach, mentor, develop and supervise team
members and ensures members meet their goals and performance
standards.
- Responsible for maintaining all data in OneSite and following
policies for record keeping and files on-site.
- Supervise maintenance of buildings and grounds. Walking
property/properties with maintenance team member(s) to inspect for
any known life-safety hazard at the site. Ensuring that such work
is noted into a work order to be completed.
- Supervise and approves all work performed at the site by
outside contractors.
- Attend to resident issues and needs, including neighbor
disputes, renewals, maintenance issues, and all matters relating to
the residents.
- Responsible for establishing the work schedule of maintenance
staff in coordination with Lead Maintenance.
- Participate in after hours and emergency response.
- Ensure that maintenance performs and completes Preventive
Maintenance Report quarterly on all units, leasing office, laundry
facility, etc.The job description is not an all-inclusive list of
functions and tasks. Job functions may be added, deleted, or
modified at any time by the company without prior verbal or written
notification.
Requirements:Qualifications:
- Bachelor's degree preferred.
- Certified Apartment Manager (CAM) preferred.
- Minimum of three to five years prior property management
experience.
- Working knowledge of Onesite or property management
software.Competencies:
- Positive, motivating, and team-oriented attitude. Recognizes
and reinforces developmental efforts, progress, and
improvements.
- Ability to thrive in a fast-paced, competitive environment.
Sets priorities with an appropriate sense of what is most important
and plans with an appropriate and realistic sense of time demand
involved.
- Ability to work weekends, and overtime when approved.
- High degree of professionalism and demeanor, with an ability to
keep matters confidential.
- A strong emphasis on customer service in every action on the
job and help instill this value in team members.
- Must be detail-oriented with excellent communication and
listening skills.Salary: $80,000-$85,000 annually
The expected base salary for this position ranges from $80,000 to
$85,000 annually. The actual base salary will be determined on an
individualized basis taking into account a wide range of factors
including, but not limited to, relevant skills, experience,
education, and, where applicable, licenses or certifications held.
In addition to base salary and a competitive benefits package, this
position may be eligible for additional types of compensation
including discretionary bonuses.
At Steward + Helm, we believe in supporting our team members with a
comprehensive benefits package that promotes health, well-being,
and work-life balance.
Here's what you can expect:
- Medical, Dental, and Vision Insurance: Comprehensive coverage
to keep you and your family healthy.
- 401(k) Plan: Competitive company match to help you plan for
your future.
- Paid Time Off (PTO): Enjoy 22 days of PTO annually to recharge
and take care of personal matters.
- Paid Holidays: 14 paid holidays throughout the year to
celebrate and relax.
- Competitive Market Pay: We offer competitive salaries to ensure
that your compensation reflects your skills and experience.Join us
and experience a work environment that values and invests in its
people!
PI90e9cc465677-37248-35869331
Keywords: Lurin Management Services LLC, Baytown , Community Director, Executive , Houston, Texas
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