Resident District Manager

Company: Fooda
Location: Houston
Posted on: November 7, 2024

Job Description:

Who We Are:Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago's local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 100 million meals served and continue to grow rapidly. Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.Position Overview:The Multi-Unit General Manager position is critical to the success of one of Fooda's largest enterprise clients. The main responsibilities of this role are two-fold: building and maintaining the relationship with Fooda's client and management of daily food service operations in terms of People, Sales, and Profit within a multi-unit location.The ideal candidate for this role is one with at least five years of management experience (preferably at a legacy food provider) and proven success of owning client relationships.This role will report directly to the Regional Manager and will also receive direction from the key client contacts.The assigned client site for this role currently offers service seven days a week.What You Will Be Responsible For:Client Management:

• Develop and maintain relationships with client contacts ensuring best practices are being met.
• Communicate with clients on a consistent basis as it relates to site performance and identify areas of growth or improvement.
• Proactively identify and manage any challenges or issues to address customer concerns or issues.
• Lead quarterly Business Reviews to enhance the relationship with client to ensure both long term and short term customer success.
• Communicate and collaborate with client contacts regarding Fooda's objectives and ensure our standards of excellence are being met across each location.Operations Management:
  • Lead and manage daily operations of a multi-unit, campus-type food service location to ensure the "Best in Class Service Experience" of Fooda is consistently offered to all customers.
  • Serve as the leader and manager for a staff of at least ten direct reports (both exempt and non-exempt status) with minimum revenues of 10 million.
  • Maintain a consistent presence across each location to ensure standards are being met.
  • Create and execute schedules for direct reports aligning to client needs for a seven-day operation.Compliance:
    • Ensure all direct reports have updated and proper foodservice certifications.
    • Confirm client and employee safety regulations are being met on a daily basis.
    • Ensure all the units comply with government and agency standards, including but not limited to those relating to safety and health aligning to local and state requirements.Financial Reporting:
      • Manage annual assigned budget and maintain costs as it relates to all operations required for the account.
      • Complete required reports including inventory, cash reports, etc.
      • Conduct inventory management to align with P&L accountability.
      • Oversee weekly accounting responsibilities and accurate entry into internal Fooda systems.
      • Serve as the main contact internally for Fooda's Accounting department for all accounting-related questions or inquiries for the site location.What You Should Already Have:
        • At least 5-8 years of multi-unit management experience (preferably with a legacy food provider).
        • Proven track record of building and maintaining client relationships.
        • Ability to communicate effectively with both Leaders (including C-Level) and team members.
        • Excellent communication skills with a proven ability to lead by example in effectively communicating with multiple levels of employees.
        • Strong project management skills and ability to effectively manage multiple tasks and deadlines.
        • Demonstrated success of hiring, training and retaining team members.
        • Ability to analyze and report on a P&L.
        • Willingness to work in a seven-day-a-week operation.
        • Proficient in Microsoft Suite (Outlook, Excel, Word) and Apple Applications.What We'll Hook You Up With:
          • Competitive market salary, annual bonus, and stock options based on experience.
          • Comprehensive health, dental and vision insurance plans.
          • 401k retirement plan with company match.
          • Paid maternity and parental leave benefits.
          • Flexible spending accounts.
          • Company-issued laptop.
          • Daily subsidized lunch program (ours!).
          • A fulfilling, challenging adventure of a work experience.Must be authorized to work in the United States on a full-time basis. No recruiters please.
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Keywords: Fooda, Baytown , Resident District Manager, Executive , Houston, Texas