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Partner Success Manager

Company: VirtualVocations
Location: Beaumont
Posted on: November 13, 2024

Job Description:

A company is looking for a Partner Success Manager to provide exemplary customer service and support to public sector clients.



Key Responsibilities

Manage long-term partnerships with a portfolio of partner agencies from post-sale to product launch
Collaborate with sales, implementation, support, and product teams to ensure exceptional service delivery
Determine metrics, health scores, and KPIs relevant to each account in cooperation with the Manager of Partner Success



Required Qualifications and Education

2-5 years of experience in customer success or customer experience, preferably with a public sector customer base
Proficiency in Office 365, Microsoft Teams, and Salesforce
Bachelor's degree in Business, Public Administration, or Computer Science considered an asset
Project management experience
Data analysis experience

Keywords: VirtualVocations, Baytown , Partner Success Manager, Executive , Beaumont, Texas

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