Director of Product and Business Development

Company: National Medical Association
Location: Houston
Posted on: January 24, 2025

Job Description:

DIRECTOR, PRODUCT DEVELOPMENTJOB SUMMARY:The Director, Product Development will lead our organization's product strategy, development, implementation, and management by driving the success and growth of our organization. This role involves overseeing and managing the development of new product lines and existing products, managing the implementation and ongoing synchronization of all Community Health Choice's programs, including regulatory review, program launch, and operational processes. The Director will monitor program operational performance post-launch and collaborate with internal and external stakeholders. Additionally, they will integrate multiple project plans to create cohesive programs with identifiable critical paths, task dependencies, project inter-relationships, and major milestones, while managing project plans, schedules, and resources to ensure completion within regulatory, scope, budget, time, and quality parameters.JOB SPECIFICATIONS AND CORE COMPETENCIES:

• Support leadership of all operational areas as the liaison to state and federal partners related to program readiness reviews, implementation, and ongoing oversight activities; including STAR+PLUS, STAR, CHIP, Medicare (DSNP), and Marketplace. Build consensus across departments during product development and implementation through strong cross-functional relationships to engage stakeholders and manage program initiatives.
• Manage all program deliverables through the utilization of matrixed resources, escalate gaps and barriers in implementation and ongoing operational compliance with oversight from the Vice-President, Product and Business Development & Sales; prepare senior management program implementation and operational progress reports.
• Serve as an industry subject matter expert in the functional areas of all programs covered services in a consultative role, developing business case methodologies for program-related initiatives.
• Proven ability to quickly assimilate information and make informed decisions; logical, analytical thinker with strong communication abilities; capable of handling multiple priorities and dealing with ambiguity.
• Identify program operational efficiencies to meet regulatory expectations and develop a best practice approach through assessment of program operational strengths and weaknesses.
• Oversee and review post-implementation project reviews to close program projects and address post-implementation issues and improvements.MINIMUM QUALIFICATIONS:
  • Education/Specialized Training/Licensure: Bachelor's degree in Healthcare, Business Administration, or related field required. A master's degree in a relevant field is preferred.
  • Work Experience (Years and Area): 10 years of experience with managed healthcare in STAR+PLUS, STAR, CHIP, Medicare (DSNP), and Marketplace.
  • Management Experience (Years and Area): 5 years of management experience.
  • Software Proficiencies: Microsoft Office (Word, Excel, Outlook).ADDITIONAL SKILLS:
    • Strong leadership and team management abilities, with a track record of driving performance and delivering results.
    • Excellent strategic thinking and problem-solving skills, with the ability to analyze complex problems and develop creative solutions.
    • In-depth knowledge of managed care programs, such as STAR+PLUS, STAR, CHIP, Medicare (DSNP), and Marketplace.
    • Strong project management skills, including the ability to manage multiple deliverables with competing deadlines.
    • Effective communication and presentation skills, with the ability to influence and engage stakeholders at all levels.
    • Willingness to travel around Houston, surrounding counties, and Austin, TX.
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Keywords: National Medical Association, Baytown , Director of Product and Business Development, Executive , Houston, Texas