Bilingual Legal Receptionist

Company: The Crash Team - The Galvan Law Firm
Location: Missouri City
Posted on: October 19, 2024

Job Description:

Exciting opportunity to join a dynamic team. Join the vibrant team in Sugar Land, TX, and become a part of a COMPASSIONATE group dedicated to excellence! We are a rapidly expanding personal injury law firm seeking a Bilingual Receptionist (English/Spanish) who embodies integrity, empathy, and excellence. We specialize in Personal Injury Law, and we are seeking a candidate with a minimum of 2 years experience in customer service or reception by phone. The ideal candidate will be enthusiastic about advancing their career with us, demonstrating compassion, and fostering clear communication. In addition to maintaining a POSITIVE attitude with professionalism and integrity, the perfect candidate will resonate with the core values of compassion, accountability, proactive issue resolution, service-mindedness, and unwavering honesty in all dealings.

Responsibilities:
--- Welcome and greet visitors to our office with a warm and friendly demeanor
--- Efficiently handle and direct incoming phone calls in a professional manner
--- Sort and manage incoming and outgoing mail, including scanning and organizing medical records and correspondence
--- Ensure the office space is consistently clean, organized, and presentable
--- Monitor and maintain office supplies inventory to ensure stock levels are adequate
--- Monitor and maintain break room supplies and presentation
--- Assist in coordinating travel arrangements for team members
--- Uphold the firm's professional image by demonstrating integrity and empathy
--- Demonstrate exceptional customer service and interpersonal skills
--- Take ownership of maintaining a welcoming and inviting office environment
--- Collaborate closely with team members to ensure smooth office operations

Qualifications:
--- Fluency in SPANISH is a mandatory requirement for this role; proficiency in Spanish is a non-negotiable aspect of this position.
--- Minimum of 2 years of legal reception experience is highly preferred.
--- Experience in customer service, hospitality, or sales is highly preferred.
--- Experience involving phone communication is highly preferred.
--- Strong communication abilities are crucial for creating positive initial impressions with a diverse range of individuals.
--- Proficiency in technology, including: Microsoft Office products, calendars, and video conference software is a must, with a keen eye for detail.
--- We highly value a competitive spirit and the motivation to exceed personal and professional goals.
--- The ability to thrive in a high-energy, rapidly growing environment through collaborative efforts is essential.
--- Friendly and patient telephone etiquette is a fundamental requirement for this role.
--- Responsibilities include answering and directing calls, welcoming visitors, scheduling appointments, managing office tasks, and handling mail efficiently.
--- Demonstrating the capability to prioritize and manage multiple calls and tasks effectively is key.
--- Attention to detail can be exemplified by emailing your favorite ice-cream flavor after applying for the position.

About Company:
The Crash Team - The Galvan Law Firm is a personal injury law firm based in Sugar Land, Texas. We represent clients all over Texas and California. After being founded four years ago, we have recovered millions of dollars helping clients and quickly become a record-setting law firm in Texas. We represent people involved in Auto Crashes, 18-wheeler Crashes, Commercial Crashes, Wrongful Death, Slip and Fall, Dog Bite, and Other Catastrophic Injury Cases.



The Bottom Line: We change lives and feel great doing it! Want proof? Read our Google reviews.



The Crash Team - The Galvan Law Firm is an Equal Opportunity Employer

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